GENERAL
Yes. Mother nature is abundant in plants that are rich in antioxidants, vitamins, and essential fatty acids. These nutrients are highly effective at nourishing, repairing, and protecting the skin.
We create botanical formulas that work in harmony with the skin - they are rich in nutrients, and free from the synthetic ingredients added to most skin care that can disrupt your skin’s precious balance.
Mokosh’s concentrated, organic formulations harness the potency of botanical ingredients, without the fillers, ensuring you receive maximum benefit from every drop.
Synthetic ingredients can disrupt the skin’s natural barrier, leading to irritation, dryness, and sensitivity. Additionally, some synthetics, such as parabens and phthalates, have been linked to potential health concerns. Mokosh is free from preservatives, detergents, and fillers, offering pure, organic products that support the skin’s health.
Learn more about detergents and preservatives and the impact they have on the microbiome, here.
Mokosh is one of a handful of brands world-wide that does not use any synthetics or preservatives. This is because we do not water down our formulas.
Conventional skin care formulas contain around 80% water and only 20% beneficial ingredients. This gives the impression that you are receiving more product than you actually are. Don’t believe us? Go check your favourite product’s ingredients list.
Once water is added, you also need to add a preservative and an emulsifier for the formula to remain stable. These ingredients offer no skin benefits and can disturb skin health.
Preservatives and emulsifiers suitable for skin care do not occur naturally and must, therefore, be chemically synthesised. When brands that include these ingredients claim their product is ‘all natural’ or ‘raw’ they should really be saying, ‘some natural/raw ingredients’, which is not quite the same thing.
Mokosh is virtually unique in offering water-free skin care. Microbes cannot grow in a water-free environment, meaning our products retain their potency and shelf life without any need for preservatives or synthetics.
To us, concentrated skin care means formulations that do not contain fillers such as water, meaning each ingredient added serves a purpose in nourishing and caring for the skin. Mokosh’s products contain 100% nourishing ingredients and 0% fillers and synthetics, delivering higher doses of nutrients with every application. This approach means you can use less product while achieving better results.
Organic skin care is better for your skin because it harnesses the power of natural botanical ingredients grown without synthetic pesticides or fertilisers. Organically grown botanicals are naturally more dense in nutrients than their conventionally grown counterparts.
Products that are certified organic to the highest standard (NASAA), like those from Mokosh, are rich in pure, nutrient-dense botanicals, providing essential vitamins, antioxidants, and fatty acids that support the skin’s natural barrier and promote a healthy, radiant complexion.
Unlike water-containing skin care, our organic formulations work in harmony with your skin, reducing the risk of irritation and sensitivity caused by harsh synthetics, emulsifiers, preservatives, and artificial fragrances. Instead, they deliver gentle yet effective nourishment that supports long-term skin health and resilience.
With Mokosh’s commitment to 100% certified organic ingredients, you can trust that every product is free from harmful additives and crafted to feed your skin with the purest, most beneficial nutrients available.
When transitioning to botanical skin care, it’s important to give your skin time to adjust. Start by replacing one product at a time, such as your cleanser or moisturiser, and observe how your skin responds. Because Mokosh’s products are concentrated and free from synthetic fillers, you will find you need less product than you’re used to. Be patient—it can take a few weeks for your skin to fully adapt to the new routine.
The time it takes to see a difference in your skin after switching to Mokosh’s organic, concentrated skin care varies from person to person. Many customers notice immediate improvements in hydration and softness within the first few days, while deeper changes — such as improved texture, radiance, and resilience — typically take 4 to 6 weeks, as this aligns with the skin’s natural renewal cycle.
Because Mokosh products are free from fillers and synthetic additives, your skin may go through an adjustment period, especially if you're transitioning from conventional skin care that contains silicones or preservatives. This process allows your skin to rebalance and thrive with nutrient-dense, natural ingredients.
To achieve the best results, consistency is key: gentle, daily use combined with a holistic approach to skin care that includes hydration, nutrition, and plenty of rest.
Currently, around 85% of certified organic skin care brands are certified under COSMOS - we are certified with NASAA under the Australian Standard.
COSMOS has far less rigid standards for both its definition of ‘certified organic’ and for the required amount of certified organic content than the Australian and other national standards.
For example, under COSMOS
- A product may contain as little as 20% total organic ingredients
- Rinse-off products may contain as little as 10% total organic ingredients
- Solvents and preservatives of petrochemical origin are permitted
Under NASAA (Australian Standard)
- A product must contain at least 95% total organic ingredients
- Rinse-off products must contain at least 95% total organic ingredients
- Petrochemical-derived ingredients are not permitted
All our products, except the soaps, contain 100% certified organic ingredients - our products are virtually unique in being able to achieve this level, simply because we use no chemically altered ingredients in our products. Each ingredient is certified organic, and in its natural, chemically unaltered form.
We undergo a stringent audit process every year to maintain our certification with NASAA. To pass this audit, we must demonstrate that our organic products are protected from substitution, contamination and mixing with conventional products at all stages of production, handling, transportation, storage and processing. The Name NASAA and the NASAA Label are protected by law and false claims of certification are actively pursued.
We have proudly held organic certification with NASAA since 2012.
Read more about organic certification of skin care, here.
ROUTINE
Your skin type can generally be categorised as normal, dry, oily, combination, or sensitive. To determine your skin type, wash your face with a gentle cleanser and wait for two hours without applying any products. If your skin feels tight, it may be dry. If it appears shiny, you may have oily skin. Combination skin typically has an oily T-zone (forehead, nose, and chin) with drier cheeks. If your skin frequently reacts to products or environmental factors, it may be sensitive.
Mokosh products are designed to be gentle and versatile, working well across the full range of skin types. If you’re unsure, take our skin type quiz or email us at contact@mokosh.com.au for personalised recommendations.
Because Mokosh products are highly concentrated, you only need a small amount. Our formulas are around 5 times more concentrated than regular water-containing skin care, meaning you should use around one-fifth the amount you typically would.
For face oils, 2-3 drops is usually sufficient for the entire face. For creams, a pea-sized amount is typically enough. Start with a little and adjust as needed.
No! But you should keep in mind that Mokosh products are around 5 times the concentration of regular skin care, which contains up to 80% water and fillers. Because of this, you only need to use one-fifth the amount you would normally use.
Avoid over-applying Mokosh creams and serums by first spritzing the skin with water or our Pure Hydrosol Toner. The water on your skin helps spread the formula thinly and evenly over your skin.
Yes! Our Beauty Serums are pure oil formulations that provide a nourishing, smooth base for makeup, helping to create a radiant finish. Many people use them as makeup primers.
Because our formulas are highly concentrated, we recommend applying just 2-3 drops of your chosen serum to damp skin, allowing it to absorb for a few minutes before applying makeup.
For best results, try spritzing our Pure Hydrosol Toner before your serum — this helps ensure even application and absorption.
If you require more hydration or prefer a dewier look, try one of our Face Creams.
A simple guideline is to apply products from the lightest to the heaviest texture. Here’s a basic routine using Mokosh products:
- Cleanse: Start with the Makeup Remover & Cleansing Oil to remove impurities without stripping the skin.
- Tone: Use the Pure Hydrosol Toner to lightly calm, refresh and hydrate the skin - preparing it for the application of moisturisers.
- Nourish: Apply a few drops of your choice of pure oil, nutrient dense Beauty Serums
- Repair: Apply a pea-sized amount of the Face Cream of your choice to protect and lock in moisture
This minimalist approach nourishes your skin while keeping your routine simple and effective. To see our list of recommended 4-step routines by skin type, head here.
The path to radiant skin health lies in simplicity; a less-is-more approach that prioritises harmony.
Complex, multi-step routines can result in formulas clashing on the skin's surface. Over-applying or combining incompatible formulas can not only neutralise product benefits but lead to irritation, redness, itchiness, congestion, and unwelcome breakouts. A constant barrage on the skin can damage the skin's barrier, making it increasingly delicate and reactive. We are then left with a relentless cycle of damage control. You can read more about ‘skin care overload’, here.
No wonder so many people find skin care overwhelming, complicated and stressful.
That’s why we advocate for simple, 4-step routines that harness the power of botanicals to nourish and repair your skin barrier.
Explore 4-step routines by skin type here.
Our serums are a blend of pure botanical oils, designed to deliver a concentrated dose of essential fatty acids. Essential fatty acids are vital for protecting and restoring your skin’s barrier function (read more detail about this here).
In contrast, our creams include a blend of botanical oils mixed with plant butters, which means they include more of the saturated fatty acids, giving the creams their creamy consistency. Saturated fatty acids are more occlusive to the skin, which means they are more efficient at stopping water from evaporating and keeping the skin well hydrated.
In terms of consistency, our Beauty Serums are lighter, more easily spread, and our Face Creams are thicker and richer.
Yes, but with some considerations. Mokosh formulations are highly concentrated and free from synthetic stabilisers, meaning they work best when used alone or alongside other minimal, natural formulations.
If you’re transitioning from conventional skin care, we suggest replacing one product at a time and giving your skin time to adjust. Avoid layering Mokosh products with skin care containing synthetic emulsifiers, preservatives, or exfoliating acids, as these can disrupt the skin’s natural balance and counteract the benefits of our botanical ingredients.
If you need personalised guidance on incorporating Mokosh into your routine, feel free to reach out for recommendations.
FORMULA
Yes, all products, except the soaps, contain 100% certified organic ingredients.
All products are certified organic with NASAA, while the soaps are NASAA approved.
Read more about organic certifications, here.
All our products, except for two, are completely plant based and vegan friendly.
The two exceptions are our lip balm and our body balm, which both contain ethically sourced certified organic beeswax.
No, none of our products and none of our ingredients are tested on animals.
Our full range is certified palm oil free with Orangutan Alliance, an independent, non-profit organisation promoting reduced palm oil use in consumer products through their palm oil free certification program.
Palm oil cultivation requires the clearing of valuable ecosystems, resulting in habitat loss for vulnerable species and significant greenhouse emissions. Palm oil is added to most packaged foods, and is a hidden ingredient in virtually all skin care products. Our unique formulations allow us to keep our products completely palm oil free.
For more information about palm oil in skin care, read our blog here.
We buy and support fair trade communities with our raw materials, including all our coconut oil, shea butter, and cacao butter. In addition, all certified organic produce includes a social justice element as part of the certification process (see the National Standard).
Mokosh doesn’t use water in its formulations because we believe in creating pure, potent, and highly effective skin care that delivers maximum nourishment to your skin.
Conventional skin care products often contain up to 80% water, which requires the addition of preservatives and emulsifiers – ingredients that can disrupt the skin’s natural balance and provide no nutritional value.
By formulating without water, Mokosh ensures that every ingredient in our products is beneficial, delivering concentrated nutrients such as vitamins, antioxidants, and essential fatty acids that truly nourish and protect your skin.
Our water-free approach means you need to use less product, making our skin care more economical and long-lasting, while also supporting a more sustainable, low-waste beauty routine.
SKIN SENSITIVITIES
Our gentle yet effective formulas offer great relief to many people who are suffering with skin sensitivities. In fact, skin sensitivity is one of the most common reasons customers come to Mokosh.
Our formulations are crafted with 100% certified organic ingredients, free from synthetic preservatives, fragrances, emulsifiers, and fillers – common irritants known to trigger sensitivity and reactions.
We focus on pure, plant-based ingredients, chosen for their soothing, nourishing and barrier-building properties.
We incorporate botanicals like jojoba oil and unrefined shea butter that are well-known for their calming effects and ability to support the skin’s natural barrier, helping to reduce redness, irritation, and dryness.
Our water-free formulations also mean there is no need for synthetic preservatives or harsh preservatives, like alcohol, which can be a source of irritation for sensitive skin types. Instead, our concentrated products deliver only skin-loving nutrients in their purest form.
If you are worried about skin irritation, we recommend shopping from our Sensitive Skin Range, here. In addition to being full of barrier-building, calming nutrients and free from synthetics, the products in this range are additionally free from any essential oils.
However, as everyone’s skin is unique, we recommend performing a patch test before introducing any new product into your routine. If you have specific concerns, feel free to reach out for personalised recommendations.
Many of our customers with fragrance sensitivities find that they can comfortably use Mokosh because we avoid synthetic and artificial scents.
However, some of our products contain essential oils, which even though they are certified organic, can cause issues for some people. If this is you, we recommend our Sensitive Skin Range, which is completely free from any added fragrances. You may still notice a light scent though – that is the inherent botanical aromas of our natural ingredients.
Individuals with allergies should always exercise caution by performing a small patch test before introducing any new skin care product into their routine. If you’re unsure, we recommend consulting with your healthcare professional.
Yes, Mokosh products are crafted from pure, organic ingredients designed to be gentle on even the most delicate skin. Many expectant and new mothers choose Mokosh for our nutrient-rich, synthetic-free formulations.
We direct pregnant and post-partum mothers to our Pregnancy Range - these formulations are all designed and recommended with sensitive skin in mind. In addition to being free from skin-disrupting emsulifiers, synthetics, and preservatives, these products are additionally free from any added fragrances and essential oils - which can sometimes irritate sensitive skin.
As a nipple balm, we recommend the Pure Body Balm. As an all over skin soother and to help protect areas prone to stretch marks, we recommend the Everybody Cream.
However, everyone’s skin and circumstances are unique. If you have any concerns, we recommend speaking with your healthcare provider for personalised advice before using a new product during pregnancy or breastfeeding.
Many parents use our products on their children’s sensitive skin due to the simple, high-quality ingredients.
Our formulations are completely free from synthetic preservatives, fragrances, and other harsh additives, making them a popular choice for those seeking gentle skin care options for their family.
We recommend our Sensitive Range to young families because it is additionally free from any essential oils.
As with any new skin care product, we suggest conducting a patch test on a small area of your child’s skin to confirm compatibility before regular use.
Some Mokosh products contain nut-derived ingredients, such as macadamia oil. If you have a nut allergy, we advise checking the ingredient list on each product page carefully.
For those with severe allergies, we recommend consulting with a healthcare professional before use. If you need assistance selecting a nut-free option, please contact us — we’d be happy to help.
Mokosh products do not contain soy, dairy, or gluten-derived ingredients. However, as our studio manufactures a variety of botanical formulations, we cannot guarantee that trace amounts of these allergens are not present.
If you have a severe allergy or sensitivity, we recommend performing a patch test before use and consulting with a healthcare professional if you have concerns.
Yes. The skin around the eyes is extremely thin and contains no sebaceous glands so it needs to be treated with care. Read more about eye care, here.
For hydration, all our Beauty Serums and the Skin Saviour Cream are appropriate as they are lightly textured and contain no essential oils – in addition to being free from synthetics, preservatives, emulsifiers and other additives that can be too harsh and disrupt the skin barrier.
We recommend applying these formulas in small amounts by gently patting the product onto the orbital bone, avoiding direct contact with the eyes.
As with any new product, we recommend performing a patch test before use.
Yes, many of our customers with acne, rosacea, or eczema have found relief using our gentle formulations. Our water-free, synthetic-free approach ensures that each product delivers only beneficial, nutrient-rich botanicals — without the preservatives, emulsifiers, and fillers that can disrupt the skin’s natural barrier and increase the risk of acne, rosacea and eczema flare ups.
For acne-prone skin, our Pure Hydrosol Toner and Bakuchiol Revival Serum provide gentle balancing and antioxidant support, helping to calm breakouts while maintaining hydration. The Makeup Remover & Cleansing Oil offers an extremely gentle and effective cleansing method that penetrates the pores, dissolves dirt and impurities and removes excess sebum.
For rosacea and eczema, we recommend products from our Sensitive Skin Range, which are free from essential oils and designed to nourish and strengthen the skin barrier. Our Pure Body Balm, Skin Saviour Cream and Everybody Cream are particularly well-suited for soothing sensitive, reactive skin.
Because every skin type is unique, we always recommend starting with samples sizes, performing a patch test and consulting with a dermatologist if you have specific concerns.
Although our products are formulated with organic, botanical ingredients to reduce the likelihood of irritation, each person’s skin is unique. If you experience any adverse reaction – such as redness, irritation, or discomfort – discontinue use immediately and rinse the affected area with cool water.
We recommend consulting a medical professional if symptoms persist. Our team is also here to assist; please get in touch if you have questions or concerns, and we’ll do our utmost to support you.
AGEING & SKIN CARE
Signs of ageing in the skin are caused by both internal and external factors.
The primary external culprit is prolonged sun exposure, which breaks down collagen and elastin—two proteins that keep skin firm and supple—through UV-induced oxidative stress. This process, known as photoageing, accounts for most visible signs of ageing.
Environmental pollutants, smoking, and poor nutrition also accelerate these changes by generating free radicals that damage skin cells. Internally, the natural ageing process involves a gradual decline in collagen production and cell turnover, leading to fine lines, wrinkles, and a loss of elasticity over time.
Another external factor is skin care. Most people don’t realise that everyday cleansers, toners and moisturisers include ingredients that can harm your skin’s barrier. Ingredients like detergents, alcohol, preservatives, and emulsifiers can lead to dry, tight skin, redness and irritation - the cardinal signs of inflammation. Inflammation in the skin can result in the destruction of the elements that keep it looking young: collagen, elastin and hyaluronic acid can all be depleted as a result of the inflammatory process. This is why we do not use any of these ingredients at Mokosh. Learn more about skin barrier and ageing, here.
Yes, certain skin care products can contribute to signs of ageing over time. Conventional products contain emulsifiers, preservatives, alcohol and harsh detergents that can disrupt the skin’s natural barrier. This weakens the skin's ability to retain moisture and protect against environmental stressors, leaving it more vulnerable to dryness, irritation, and oxidative damage. Over time, this can accelerate the appearance of fine lines and dullness.
Mokosh formulations are completely free from all synthetics and fillers, designed to nourish and support your skin’s natural protective barrier, ensuring it stays resilient and healthy.
Protecting your skin from signs of ageing begins with maintaining a strong, healthy skin barrier. This involves using products rich in antioxidants, essential fatty acids, and barrier-supportive ingredients, such as Mokosh’s nutrient-dense creams and facial oils. These formulations deliver the building blocks your skin needs to repair itself and defend against environmental stressors.
Daily sun protection is also vital, even on cloudy days. Finally, keeping hydrated, eating a nutrient-rich diet, and avoiding smoking can further support your skin’s resilience and radiance.
Read more in our blog “Your skin, ageing, and how our certified organic skin care can help”
While no skin care product can fully reverse deep wrinkles or restore collagen to its youthful levels, high-quality formulations can significantly improve the skin's appearance and help defend against future signs of ageing.
Mokosh products work by supporting your skin’s natural repair processes and boosting hydration, which can soften the skin and enhance its texture. Ingredients rich in antioxidants and vitamins help combat oxidative stress, while essential fatty acids promote elasticity and firmness.
The key ingredient in all our face creams is our certified organic, fair trade, unrefined shea butter. It is packed with vitamins, antioxidants and anti-proteases which are known to protect collagen and elastin, with anti-ageing effects. Our Rich Face Cream is particularly loved by those with mature skin.
Another superhero botanical we love is Bakuchiol. Its anti-ageing benefits include increased collagen production, reduced hyperpigmentation and increased skin brightness, reduced roughness and dryness, increased skin firmness and skin tone, improved elasticity, and reduced prominence of fine lines and wrinkles.
Removing synthetics from your routine can also lead to more youthful looking skin. This is because synthetic ingredients can disrupt the skin’s natural barrier, leading to irritation, dryness, and sensitivity.
Though true reversal isn’t possible, nurturing your skin with natural, potent ingredients can reveal your skin’s healthiest, most beautiful state and protect it from future damage.
Yes, Mokosh products are designed to enhance skin elasticity and firmness naturally.
We formulate our skin care to be concentrated, preservative-free and rich in essential fatty acids, vitamins, and antioxidants, which play a vital role in protecting collagen and elastin, and supporting skin structure and resilience.
Regular use of our facial oils and creams helps strengthen the skin’s barrier, lock in moisture, and encourage a smoother, firmer appearance.
In particular, our Bakuchiol Revival Serum should be on your list – Bakuchiol, often referred to as “nature’s retinol”, has been shown to have anti-ageing benefits that include increased collagen production and skin firmness.
MANUFACTURING & PACKAGING
All products are manufactured in small batches in our studio in Fremantle, Western Australia, under the internationally recognized ISO 22716 Good Manufacturing Practice certification. This ensures every step of our process meets the highest global standards for quality, safety, and consistency.
Our office and manufacturing facility run on a minimal waste policy and electricity is generated through solar with battery storage.
We are committed to creating bespoke skin care that is gentle and kind to your skin and the environment.
Yes, Mokosh products are made in small batches to ensure freshness and quality. This artisanal approach allows us to maintain control over the entire process, from ingredient selection to the final product, ensuring that each jar and bottle meets our high standards. We believe that this dedication to craftsmanship results in skin care that is truly exceptional.
Because Mokosh products are formulated without synthetic preservatives, they have a long shelf life: 2 years from the date of manufacture, which is shown on the bottom or back of the product, providing they are stored below 30°C.
To ensure optimal freshness, we recommend using our products within six months of opening. You can find the recommended usage period on the product label. As our formulations are entirely natural, they are best kept in a cool, dry place away from direct sunlight.
Mokosh products do not contain any synthetic preservatives - one of a handful of brands worldwide that holds this distinction.
Instead, we rely on the natural stability of our concentrated, water-free formulations. Because microbes cannot grow in a water-free environment, our products retain their potency and shelf life without any nasty extras.
This approach ensures that you receive a product that is as pure as is possible to achieve, without the need for potentially irritating preservatives or synthetics.
Store Mokosh products below 30°C, in a cool, dry place, away from direct sunlight and heat. Exposure to heat, light, and air speeds up the natural process of oxidation, so if you live in a warm climate, we recommend storing them in a cupboard or fridge to retain their potency.
Once opened, we recommend you finish them within 6 months, as exposure to oxygen speeds oxidation.
Yes, sustainability is at the core of Mokosh’s philosophy, and our packaging reflects this commitment.
Our serums, creams, and body oils are packaged in glass with plastic closures.
Our soaps and bath bombs are packaged in fully compostable or recyclable paper and card.
We ship your orders using paper and cardboard packing materials.
We run a reply-paid container return scheme for jars, which we then sterilise and reuse. Glass bottles cannot be sterilised and we ask customers to recycle with their local facility.
Plastic closures are also returned through our reply-paid container return scheme. We pay to have these recycled with Terracycle.
With closure return, our products are effectively zero waste.
Mokosh packaging is designed with reusability and recyclability in mind.
We include a reply-paid slip in every Mokosh order, making it simple for you to ship your used containers back to us free of charge.
As part of this container return scheme, we sterilise and reuse what we can and recycle what we can’t. Making our packaging effectively zero waste.
Even better than recycling is reusing - and there are many wonderful ways to reuse our high quality packaging around your home. Our glass jars and bottles can be cleaned and repurposed for storing small items like spices, refilled with skin care and used as travel containers, and green thumbs may like to use them as propagation vessels!
ORDERS & SHIPPING
Under normal circumstances we will post your order within two working days of receiving your payment.
During periods of extreme heat, there may be a slight delay. This is so we can take extra precautions to protect the integrity of your products - such as including cooler packs with your order. Heat and skin care don’t mix well, and we don’t want don’t want your beautiful products sizzling on a tarmac somewhere!
If for any reason we expect a significant delay in posting your order, we will notify you and give you the option of receiving a refund.
Yes, all Australian orders are shipped with express postage as standard. This means they are usually received within 1-5 business days. We will send a confirmation email once we have sent your parcel.
International orders are shipped by Registered Post and are usually received 3-14 working days after posting.
We ship internationally to most countries. If you can’t see your country listed at checkout, please reach out to us at contact@mokosh.com.au
Yes, we offer free samples with every order! At checkout you will be prompted to make a selection. If you would like to try multiple products, you can order individual samples on each product page or choose a selection with our sample packs.
Orders valued at $100 or more, excluding shipping, are shipped free of charge to an Australian address.
Orders valued at $200 or more, excluding shipping, are shipped free of charge to International addresses.
Yes, if you would like us to write a message to the recipient, write it in the notes section at checkout and we will transcribe it onto a small card for you.
We also offer digital gift cards, which is the perfect choice when you’re not sure what to get them!
Yes, we offer a 30 day money back guarantee.
When trying our products for the first time, we encourage you to start with sample sizes to make sure the products are right for you. However, if you are not happy with your purchase, you may return it to us for a store credit or refund within 30 days. Please note that the cost of return shipping is not included in the 30 day money back guarantee.
Note also that the 30 day money back guarantee is not valid for Limited Edition items, Promotions, Free Gifts or Samples.
To return a product, please get in touch on contact@mokosh.com.au and we will let you know next steps. Once we receive your returned product, we will process it within 7 days.
Orders are usually processed within 1-2 working days. Once shipped, you will receive a tracking number from us via email. Once you have received this, you can track your parcel with the post provider. They can provide the most up-to-date details regarding the progress of your shipping.
If you have not received your tracking number or order confirmation, please contact us at contact@mokosh.com.au
MOKOSH REWARDS
You can sign up, here. It is completely free to join the Mokosh Rewards Program.
You’ll earn Mokosh Points for every dollar you spend online, and you can use those points for discounts in our store.
When you create an account you will earn 300 points towards your first reward!
When logged into your Mokosh Rewards Account, you will earn points for every dollar you spend in our online shop. You can also earn points in other ways, including by writing us a review and by following us on social media. Learn more, here.
Earn points and we will provide you with gift vouchers which you can spend in our online store.
To view your voucher, log in to your Rewards account by clicking on the green 'Rewards' box hovering in the bottom left of the screen.
Alternatively, you may receive a link to your Rewards account via email. Click the link in the email and you will be taken to our website, with your Rewards displayed in the Rewards box. Click on 'Ways to Redeem' and spend your voucher!
500 points can be redeemed for a $5 voucher, 950 points for a $10 voucher, and 1800 points for a $20 voucher.